Overview
Frontline teams are the face of public service, operating in fast‑changing environments marked by rising community expectations, complex challenges and increasing resource pressures. As these demands grow, strengthening frontline leadership has never been more critical to maintaining safe, high‑quality services and supporting the people who deliver them every day.
This webinar focuses on the practical tools, mindsets and behaviours that help frontline leaders stay resilient, connected and effective under pressure. Building on the goals of the Transformation Series, it explores how stronger leadership can drive better culture, greater capability and a more adaptable VPS workforce.
Join us as we unpack what frontline leadership looks like today, and what teams need to stay supported, confident and ready to meet the challenges of a rapidly evolving public purpose environment.
Why attend?
Discussion will cover topics around:
- the day-to-day challenges frontline staff are navigating today
- what effective frontline leadership looks like in the VPS
- strategies for flexible rostering and managing workload demands
- building development pathways and long-term support for frontline roles.
Audience
This webinar is ideal for Victorian public purpose sector employees, policy professionals, and anyone interested in the future direction of Victoria’s public sector, especially:
- leaders and managers who support or oversee frontline teams
- people and culture, HR and organisational development professionals
- team leaders and supervisors working in community facing roles
- workplace capability, learning and development practitioners
- anyone responsible for staff wellbeing, workforce planning, or service delivery in dynamic or high demand environments.
Host
Darren Bloomfield
Chief Operating Officer, IPAA Victoria
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