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Improving public sector impact: deliver meaningful outcomes with limited resources

27 Jun 2024150 Lonsdale Street

Explore how public sector leaders can achieve more with limited resources.

This event is now sold out. Please join the waitlist below by clicking the button below.


Executives in the public sector are under day-to-day pressure to deliver meaningful outcomes with limited resources. 

This event will explore how public sector leaders can identify strategic and innovative approaches for delivering more with less; how to launch them, achieve success; and then establish an ongoing approach within the organisation for doing this well.

The session and panellists will consider this topic through three distinct lenses:

  • How do you build an ongoing muscle around the identification and roll-out of strategic initiatives for improving citizen outcomes?
  • How do you embed a culture of improving service delivery, and scale it across an organisation?
  • How do you support and empower people as you work?


Attendees will learn about the strategies and initiatives that emphasise low capital and low complexity solutions that don’t rely on extensive outside resources or the implementation of new tools. 

Through real-world examples and best practices demonstrations, attendees will also be equipped with actionable insights to drive impactful change and enhance citizen welfare. 


10:30 am – 11.00 am: Registration 

11:00 am – 12:00 pm: Panel Discussion

12:00 pm – 12:15 pm: Q&A

12:15 pm – 1:05 pm: Light lunch


    The event will be relevant to those who are directly involved in the delivery of services at a given agency, or are involved in either driving or supporting organisational improvement initiatives, including:

    • Executive Leadership
    • Strategic and Innovation Leadership
    • Operational and Departmental Management
    • Human Resources and Organisational Development Professionals
    • Technology and Information Management
    • Compliance and Quality Assurance Professionals
    • Communication and Community Engagement Professionals


    Lee Miezis

    Chief Executive Officer, Environment Protection Authority Victoria

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    Melissa Martino

    Executive Director, People and Innovation, Magistrates’ Court Victoria

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    Sonja Ruddock

    Sonja Ruddock

    Executive Director, People, Culture and Transformation, Development Victoria 

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    Brent Duffy

    Joint Managing Director, Maximus International

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    Phil Noble

    Managing Partner, Strategic Project Partners

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    Date & Time

    Thursday 27 June 2024
    11:00 am – 1:00 pm (AEDT)
    10:30 am Registration


    Business Hub,
    Level 1, 150 Lonsdale Street
    Melbourne VIC 3000


    This is a FREE event to all IPAA Victoria Members, including employees of our member organisations such as VPS departments and non members.

    Check to see if you’re an IPAA Victoria Member, including employees of our member organisations such as VPS departments here.

    $95 for non Members.