Overview
As AI becomes embedded in everyday work, the most important capability is not simply knowing how to use the technology — it is knowing when to rely on it, what to verify, and how to remain accountable for decisions and outcomes.
The third webinar in IPAA Victoria’s Making AI work series will explore the capabilities that matter as AI begins to support advice, analysis, communication and decision-making across the public sector.
Participants will hear how leaders and teams can maintain quality, ethics and public trust while working with AI in the flow of work. The discussion will consider where accountability sits when AI contributes to advice or public decisions, which decisions must remain clearly human-led, and how organisations and team members can build judgement, critical thinking, verification and responsible decision-making across roles.
Why attend?
Participants will hear about:
- why judgement and decision-making are emerging as core future skills when work is augmented by AI
- how to determine what can be delegated to AI, what should be verified, and where human oversight is essential
- what accountability looks like when AI contributes to advice, analysis or decisions in a public sector context
- practical ways organisations can strengthen critical thinking, ethical reasoning, communication, verification and responsible decision-making across teams.
Interactive Q&A:
Following the discussion, there will be a dedicated Q&A segment where participants can engage directly with speaker and ask questions.
Audience
This webinar is designed for public sector professionals involved in work where AI may support advice, analysis, communication, service delivery or decision-making, including:
- executives, senior leaders and managers responsible for judgement, accountability, governance and public trust
- policy, program, operational and service delivery professionals using or preparing to use AI in their work
- governance, risk, legal, audit, compliance, privacy, records and information management professionals
- people and capability, digital transformation, data, technology and innovation teams supporting responsible AI adoption.
Speaker
Karen Dermody
Director, Digital Design and Innovation, Department of Education
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