Accurate, concise minutes are essential to effective decision‑making in the public purpose sector. IPAA Victoria’s Skilled Minute Taking course equips participants with the skills, tools and confidence needed to record high‑quality minutes for any meeting. Through a blend of hands‑on activities, reviews, and guided practice, participants learn how to capture the right information, structure clear minutes, and support organisational transparency and accountability.
Course overview
Participants will develop comprehensive minute‑taking skills by exploring:
- hands-on exercises, document reviews and critiques to help identify and capture key information
- consistent minute-taking system that utilises the best information and identifies key issues and messages.
- practical templates, appropriate formats, styles and languages for presenting the outcomes of different types of meetings.
Course outcomes
Participants will walk away from the course with an in-depth knowledge on how to:
- identify critical information to be minuted
- create an agenda for capturing relevant information
- develop an effective template for minutes for your organisation
- integrate a standardised numbering system to facilitate cross-referencing
- keep track of action items
- understand appropriate language and style for formal and informal meetings
- prepare a checklist of tasks to be carried out before, during and after meetings.
Course audience
This course is designed for those who:
- regularly compiles minutes, strategic planning forums, team briefings, or other working group meetings
- wants to improve your minute taking
- wants to learn how to create documents relevant to minute taking
- wants to identify key information that should be listed during minute taking.
Invaluable in detailing best practice and giving you practical skills that are easily translated back into the workplace.
— Penny Fegan, Department of Health and Human Services
Facilitator
