Conversations are the most used and influential ability in a public servant’s repertoire. Too often, our formal and informal conversations lack potency. The result? Time, ideas and innovative solutions are squandered.

This unique two-day workshop offers you the chance to hone your communication skills in both policy and service delivery settings. It is both strategic and insightful and will challenge the current orthodoxy of talk and conversation in team meetings, strategic planning gatherings and more public engagements. This workshop also covers emotional intelligence and provides an excellent opportunity for networking.

The workshop uses actors in role plays to model potent conversations and provide an opportunity for critical evaluation.

You will benefit from this workshop by

• developing an understanding of the dynamics of public sector discussion
• identifying different types of dialogue and when to use them
• being able to find common ground on difficult issues
• presenting complex facts and evidence for maximum impact
• developing the art of convincing others
  

Your presenter

Colin Pidd, Managing Director Asia Pacific, Conversant (High Performance Conversation)

Event pricing

Personal Member - $935.00
Corporate Member - $1,210.00
Non Member - $1,430.00

Venue

Stamford Plaza, 111 Little Collins Street, Melbourne

Who Should Attend?

Those responsible for:

• developing agreements with stakeholders and customers
• negotiating outcomes that are fair and acceptable to all parties
• defusing conflict and potential conflict before it sours working relationship

Dates & Times

20 - 21 June 2012 9.30am - 4.30pm (Includes lunch)

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30 - 31 August 2012 9.30am - 4.30pm (Includes lunch)