Booking Terms & Conditions
Booking Terms and Conditions > Booking Terms & Conditions
Booking Terms & Conditions
The Institute requires 5 working days notice in writing on cancellations for refunds. All refunds will incur a 25% administration fee.
Registrants must take into consideration prior to requesting a refund that venue, food and beverage, learning materials, presents etc. may have been finalised and confirmed prior to the commencement of the session and therefore would have incurred considerable and non refundable costs to IPAA.
Substitute attendees are welcome at any time. Please advise IPAA of the substitute attendee in writing before the event.
Confirmation of registration
Due to limited places at IPAA programs, we will confirm your registration via email. Registrations that cannot be confirmed will be waitlisted and you will be contacted in the event of a place becoming available.
Privacy Policy
IPAA Victoria is committed to best-practice privacy standards. View our Privacy Policy.
Security Policy
IPAA considers the security of your information to be of paramount importance. When you pay your membership fees or register for an IPAA program, our secure server uses SSL (Secure Sockets Layer) to connect to our website, which encrypts all the information sent from your PC. The following indicates that you have entered a secure session:
- the "https" in place of the usual "http" in your browser address box
- the small padlock at the foot of your browser
Both of these secure indicators will be present when you are requested to enter your credit card details.
InstantSSL Certification
IPAA has an InstantSSL certificate. This identifies IPAA as a secure environment in which you can transact. To view details of our security certificate, please click on the padlock in your browser footer.
IPAA’s payment gateway is 'eWay', which uses 128 bit DES encryption right through to the banks' EFTPOS networks where credit card transactions are automatically processed. You can obtain further technical information about our payment gateway by visiting our supplier's site: www.eway.com.au.
